Malfunctions or error messages that our customers worldwide encounter when working with ConnectMasterTM are handled in our Incident Management process and are corrected in regular service releases. Customers with a software maintenance contract can obtain these and update their implementation as required.
Feature enhancements based on product ideas of our worldwide customers or which are discussed and implemented in customer projects lead to new releases of ConnectMasterTM. Minor functional enhancements on existing modules or function groups will be part of the software maintenance agreement and may be obtained without extra cost. Have a look at our Release Notes or the What’s New information which complement each software release.